SHIPPING & RETURNS
Shipping Policy
We ship all cookie orders via USPS or UPS, with standard processing times of 3–5 business days. For holiday orders, please note the following special shipping dates: Thanksgiving orders will be shipped on Saturday, November 21, 2025, and Christmas and Hanukkah orders will be shipped on Saturday, December 21, 2025.
Return & Exchange Policy
At BREOU COOKIES, we take great pride in the quality of our products. Due to the perishable nature of our cookies, we are unable to accept returns or exchanges. However, if you receive a damaged or incorrect order, please contact us within 7 days of delivery. We will work with you to resolve the issue by either issuing a refund or sending a replacement.
Please ensure the shipping address is correct at the time of purchase, as we cannot be held responsible for delays or misdeliveries caused by incorrect information.